our approach

Outsourcing requires both parties to dig into the detail of each financial process. This is the key to an effective solution and also to finding efficiencies. To do this we have developed a simple and practical set of steps enabling you to make a commercial decision as to whether Outsourcing is appropriate for your business.

key step		detail
Understand the business model and key business issues.		Consider business plan, expectations, key performance drivers, issues and barriers to delivering improved performance.
Detail (and/or design) components of process to be outsourced.		“What actually will happen”. Define responsibilities, timescales, process flows, technology. Challenging current working practices and suggesting efficiency improvements.
Define performance goals to be achieved.		Define how success will be measured and clarify the key outputs required by management.
Define the total costs of delivering the solution.		Provide an internal cost for comparison.
Identify and document risks.		Agree strategies to eliminate or minimise these.
Design the best delivery and technology solution.		Prepare Technology Roadmap.
Agree a pricing model and key service level metrics.		Prepare key control documents.
Design and agree the roadmaps (project plans).		For transition and ongoing delivery. Focuses the project team on effective execution and helps minimise risk.
Agree key Contract Terms.		Standard templates available.
Crucially, prepare and agree Business Case.		Demonstrates the commercial reasoning for Outsourcing and provides the basis for decision making.